Parents & Ofsted

Reviews from parents and our report from Ofsted

Want to know what Ofsted thought about us?

Here are some quotes from our most recent inspection (March 2017)

Children build good relationships

“Children build good relationships with key staff, which helps them to feel safe and secure. Staff have a good knowledge of children’s home routines, which helps them to meet their individual needs.”

Staff successfully teach children how to play together

“The manager and her staff team have effective systems in place to observe, assess and monitor children’s progress. They use their knowledge of each child and their interests to plan purposeful activities that suit their developmental needs well. Staff successfully teach children how to play together and develop their imaginations.”

Safeguarding is effective

“Safeguarding is effective. All staff are clear about the signs that would raise their concerns about a child’s welfare.”

Well-resourced play areas

“Children enjoy their time at Horizon Childcare. They have fun playing alongside each other in the well-resourced play areas.”

Staff are very caring

“Staff are very caring towards children. They are responsive to babies’ needs, for example, quickly recognising when they need a sleep or a cuddle. This helps children to feel settled and secure.”


Full Ofsted Inspection Report

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Want to know what our current parents think about us?

Here are some quotes from parents:

Amazing

“Amazing. And I have a unique perspective of having seen my children at another Nursery before this one so I know that Horizon Childcare is outstanding. Not only my child’s key worker but all of the staff have made him completely thrive.”

 

Anonymous parent review February 2022

This nursery is friendly and family-like and is truly outstanding

“My 2 boys (aged 1 and 3) are thriving – we’ve seen so many improvements after only 3 weeks! I have been in tears of joy each week I have picked the boys up to see the massive improvements they’ve made and how happy they are. They’ve worked with us doing the best for our babies and giving helpful advice and support. You can tell how good it is by the smiles on the parent’s faces who are waiting outside because we all know our babies are getting the best care and support they possibly can. This nursery is friendly and family-like and is truly outstanding. I wish these boxes were bigger because I can’t fit in enough that could express how good this nursery is!”

Parent review online February 2022

My daughter simply loves nursery

“My daughter started the nursery in January after being a Covid baby. We have been fully supported by the nursery in transition from a very strange maternity leave back into a regular routine. They have offered me extra support with settle sessions and the time needed to discuss anything that I was worried about as she settled. They offer great advice and are always happy to follow my prompts with our own personal choices, i.e. allow sleep, no cry it out etc.

All the staff have been very friendly, and my daughter simply loves nursery. It’s such a pleasure to watch her go off in the mornings so happy and ready for the day.”

Parent review online November 2021

You’re true superheros!

“Horizon have been fantastic, they’ve done everything in their power to help settle my son…Thank you for everything you all do, I can’t thank you all enough. You’re true superheros!”

Anonymous parent review October 2021

We couldn’t have picked a better place

“We couldn’t have picked a better place. You really feel like the children are cared for and form a great relationship with the staff which as a parent is the best feeling when you have to leave them.”

 

Anonymous parent review July 2021

My son is so happy to go to every day

The staff dedication, friendliness and the activities have contributed to my son’s health, development and well-being. We feel so lucky to have found a nursery where my son is so happy to go to every day. Thank you Horizon Childcare

Parent comment and vote for National Day Nursery Association Award for Nursery of the Year February 2020

Such a lovely environment

“From the first enquiry about the nursery, everyone has been so helpful and welcoming to my son. Everyone greets you like a friend when you arrive and my little boy has settled in so well. Just such a lovely environment

 

Parent comment and vote for National Day Nursery Association Award for Nursery of the Year February 2020

A brilliant nursery

“A brilliant nursery my son has been attending since he was 4 months old He’s now 3 and is learning so much there when I pick him up he is so happy and the staff there are so lovely.”

 

Parent comment and vote for National Day Nursery Association Award for Nursery of the Year February 2020

Homely atmosphere and welcoming feeling

“…What we liked most about Horizon Childcare when we first visited it was the homely atmosphere and welcoming feeling. To this day, no matter how much in a rush you are or how grim the weather is, you are always greeted with a smile and you are always sent off with a well wish for the day ahead. Both my husband and I have always appreciated the constant friendliness of the staff…”

 

Parent comment and vote for National Day Nursery Association Award for Nursery of the Year February 2020

Staff members go above and beyond

“Horizon and their lovely staff members go above and beyond! They are so caring towards the children and are a wonderful bunch of women. My child has allergies and they have made sure that his needs are completely met… I highly recommend them to all my friends and family and wouldn’t look anywhere else.”

 

Parent comment and vote for National Day Nursery Association Award for Nursery of the Year February 2020

In an anonymous survey 100% of parents who answered rated us Outstanding or Good (November 2019)

Outstanding
Good
58.62%

More comments from Parents

Nursery offers hourly bookings

“The team is very dedicated and they all seem to enjoy working with children. They are always open and willing to discuss with the parents, always ready to help. The layout of the rooms is very pleasant and cosy. I feel like it invites children into a world of discovery and learning. The fact that the nursery offers hourly bookings is another important strength.”

Anonymous parent review answering about strengths of the setting November 2019

I get to choose the hours my child attends

“The staff are all lovely and really care about the children, I get to choose the hours my child attends which fits in with my working hours without having to pay for a long day of childcare”

Anonymous parent review answering about strengths of the setting November 2019

This nursery just exceeds every expectation

“This nursery just exceeds every expectation. Coming from a childcare background this is truly the most professional, caring, most creative setting I have ever seen. The resourcefulness, creativity, patience and fondness the staff have for the children is admirable. They actively promote the physical, social, emotional and intellectual development of the children which is so rare nowadays in a world where business means revenue.”

Social media review August 2019

The staff are lovely, helpful, gentle, loving and kind

“My son is just so happy here, the staff are lovely, helpful, gentle, loving and kind. I am just so thankful we have found a place and people our son loves so much.”

Social media review February 2019

A clean environment where all the children have smiles

“A very friendly and welcoming atmosphere. A clean environment where all the children have smiles on their faces. Always there to answer any questions I may have”

Anonymous parent review September 2018

Friendly, approachable and professional

“The quality of your staff. Without exception all of the nursery staff have shown great care and kindness to my son. They have been friendly, approachable and professional.”

 

Anonymous parent review answering about strengths of the setting September 2018

By far the best I’ve experienced

“Horizon is an amazing nursery. My son is 18 months old and is my third child I’ve placed in a nursery. Horizon is by far the best I’ve experienced. Every member of staff goes above and beyond for my son, not just his keyworker, who is amazing and my son adores her. They all make an effort to ensure he has a brilliant day, every day, and I love to find out what fun things he has been up to each day.”

One section from a social media review June 2018

My son runs to the door when we arrive

“My son started with Horizon when he  was 7 months old (he’s now 18 months) and I immediately felt at ease! The staff were amazing and made me feel really confident with my choice of nursery. My son runs to the door when we arrive and always leaves looking like he’s had an amazing day. Could not thank the girls enough! 5*”

Social media review March 2018

Would recommend to anyone

“My daughter absolutely loves it here and always leaves with a big smile. Staff are lovely and welcoming, would recommend to anyone.”

Parent review online March 2017

Amazing staff

“Amazing staff, very friendly and easy to talk to. They have the children’s best interests at heart and this is reflected in the children’s work and progress.”

Parent comment during an anonymous questionnaire February 2017

I can honestly say he’s HAPPY

“He loves it there. The team are fantastic! I can honestly say he’s HAPPY to spend the day with them.”

Parent review online May 2016

Any Questions?

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